About us
Our story
Enate was founded with a simple vision: to help growing businesses navigate the future of work by organising their operations, getting the right task to the right human or digital worker and maximising efficiency.
Over the years, Enate has received a range of investment from angel and venture capitalists, including its latest round of investment funding from Mercia.
Today, Enate is the operations platform of choice for global businesses such as TMF, Capgemini and Infosys.
The problems we address
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Operational leaders need to be able to see the nuts and bolts of their business to make an impact. Enate gives you a bird’s eye view of workflows and metrics, and the power to transform it.
A worldwide skills shortage has left businesses playing catch-up. Enate enables you to automate repetitive tasks, fix bottlenecks and speed up workflows to free up more team capacity.
Keeping up with the increasing demands of customer service is a challenge. Enate enables you to get the right work to the right resource on time so that you never miss service level agreements.
Automating dull, repetitive tasks by adopting RPA while keeping humans in the loop and giving them more challenging work ensures speed, efficiency and employee satisfaction.
Whatever stage of digital transformation you’re in, transitioning over from ancient legacy systems to a modern solution is a headache. Enate smoothly wraps around your current technology.
A note from our founder
”At Enate, our mission is to help businesses run operations smoothly and work smarter and faster by leveraging the latest technology. We’ve recognised an opportunity to integrate large language models within Enate's platform which will enable businesses to use AI in operations, in a way that’s never been done before.
We’re really excited to help businesses slash the time spent on boring, repetitive tasks such as thank you analysis and email triage so they can be lazer-focused on customer success. The first iteration of EnateAI powered by GPT-4 focuses on communication, but we’re just getting started. It’s the end of customer service, and start of customer success, which is not to service the customer, but to delight the customer. ”